Attention: Kids playground (indoor and outdoor) both needs be preorder.
Do not pay directly without consult your Sales Advisor!
Contents
· Return Policy & Refund Policy
Privacy Policy
We care about our customers and know that your privacy is important to you. This Privacy Policy ("Privacy Policy") is our way of sharing how we collect your information, why we need it, and how we use it.
Scope of Application
This Privacy Policy applies to your use of our websites and mobile websites (together, the "Site") and our mobile applications (together, the "App," and together with the Site, the "Service"). The Service includes websites and mobile applications operated by Angel Playground and its affiliated brands. If you visit another website or mobile application, including anotherAngel Playground website or mobile application, the privacy policy of that website or mobile application will apply. Please review the privacy policy of that website or mobile application to understand how that website or mobile application operator processes your information.
This Privacy Policy also applies to the information you provide to us after being presented with or directed to this Privacy Policy. This could be, for example, when you share your information with our service representatives (e.g. a customer service agent, design professional, or an installation or assembly pro) or send us a letter, email or chat.
Before submitting information to the Service, please review this Privacy Policy carefully.
Information We Collect and How We Use Your Information
There are three general categories of information we collect: (1) Information you give to us; (2) Information we automatically collect from your use of the Site or the App; (3) Information we collect from third parties.
We use your information in several different ways. What we do with your information depends on when we collect it and what we collect.
Information you give to us
· Your name and contact details (such as your email address, mailing address, phone number, and password)
· Additional profile information (such as date of birth, gender, location, and preferred language)
· Your payment information (such as your credit/debit card number, security/CVV code, and expiration date)
· Your financing information (such as social security number, date of birth, and income)
· Your communications and contact history with us (such as service call recordings, chat and instant messages, or communications with our social media channels)
· Other information (such as product reviews, forum posts, survey responses, participation in promotions, and other user-generated content)
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How we use information you give to us |
Why we collect it |
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Registration |
We need your name and contact details to create your account. This information is necessary for the adequate performance of certain services and offerings on the Site and the App, and to fulfill our contract with you when you place an order. |
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Accept payment, fulfill orders, provide refunds |
We use your name and contact details to fulfill our contract with you and deliver your orders, and we use your payment information to process payments and comply with applicable law. |
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Application for financing solutions offered by financing providers |
We collect your financing information on behalf of the financing provider you choose and send the information to that financing provider to facilitate your application to financing products. |
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Sending you account information |
We need your name and contact details to deliver important account information to you, such as order confirmations and notices, changes to account settings, and notices about the Site, the App, or the terms and policies that apply to them. |
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To offer an improved user experience |
We use your communications and contact history with us, as well as other information such as additional profile information, to operate, protect, improve and optimize the Site and the App and to personalize and customize your experience. |
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Analytics, training and quality assurance |
We may use information you provide to us to train our staff, improve our services and offerings, and perform other internal analytics and performance monitoring. |
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Communication, marketing and advertising |
We may use information you provide to us to deliver and personalize our communications with you, or to administer referral programs, rewards, surveys, sweepstakes, contests or other promotional activities. |
Information we automatically collect from your use of the Site or the App
· Purchase history and saved items (such as what you bought and what you've placed in your cart or saved)
· Log data and device information (such as details about how you've used the Site or the App, IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, location data and page/product views or clicks)
· Geo-location information (such as IP address, browser information or mobile GPS information)
· Cookies and similar technologies (such as web beacons, pixels, and mobile identifiers; to learn more about these technologies and how you can control them, see Our Cookie Policy)
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How we use information we automatically collect |
Why we collect it |
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To provide customer service and process returns |
We use your saved products to help you make a purchase, and we use your purchase history to uphold our contract with you and ensure that you've had a great customer experience. |
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To offer an improved user experience |
We use your log data and device information to operate, protect, improve and optimize the Site and the App and to personalize and customize your experience. |
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To create and maintain a secure environment |
We use automatically collected information to comply with applicable law and to measure the adequate performance of our contract with you. |
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Analytics, training and quality assurance |
We may use automatically collected information to train our staff, perform internal analytics, detect and prevent fraud and improve our services and offerings. |
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Communication, marketing and advertising |
We may use automatically collected information such as cookies and similar technologies to provide the most relevant advertising to you. |
Information we collect from third parties, including third party services (for example if you link, connect, or login to the Site or the App with your Google, Facebook, Instagram or Twitter accounts) or other sources (such as your contacts or brands we partner with)
· Your name and contact details (such as your email address, mailing address, phone number and password)
· Social media handles (such as your Twitter or Instagram handle)
· Other information (such as demographic data, fraud detection information and information about you and your activities, experiences and interactions on and off the Site and the App)
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How we use information from third parties |
Why we collect it |
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Registration and profile |
We will use information from third party services if you register with us using another service, such as Facebook or Google, including Google’s one-tap login service. Connecting to third-party applications or services is optional. If you create your account by connecting through another service, we will collect public information from that connected account to help complete your profile. |
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Communication, marketing and advertising |
We may use information we collect or receive from third parties to deliver and personalize our communications with you, or to administer referral programs, rewards, surveys, sweepstakes, contests or other promotional activities. |
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Non-member referrals |
We may obtain your information from a friend or other contact who wants to invite you to use the Site or App. We will use your information to facilitate your invitation and administer our referral program. |
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To create and maintain a secure environment |
We may obtain your information from third party service providers and/or partners (e.g. identity verification services) and combine it with information we have about you for fraud prevention and risk assessment efforts. |
Direct Marketing and Behavioral Advertising
We may directly send you marketing communications and materials by email, postal mail and other channels to keep you informed of new products, promotions, and to provide other information we think may be of interest to you.
Our Security Measures
The security of your information is important to us. We use appropriate technical and organizational safeguards to protect your information from unauthorized use, disclosure, and loss. Encryption technology, including current industry-standard encryption protocols, is used to protect personal information in certain areas of our websites during transmission across the Internet.
We encourage you to take reasonable measures to protect your password and your computer to prevent unauthorized access to your account. Remember to sign out of your account and close your browser window if you are using a shared computer in a public place such as a library or an Internet cafe.
Keeping Your Information
We will keep your information for as long as you have an account or as long as we need it to fulfill the purpose for which it was collected or disclosed to you at the time of collection. We may also keep some of your information as required to meet legal or regulatory requirements, resolve disputes, prevent fraud or abuse, enforce our Terms of Use, or for other permissible purposes.
When we no longer have a need to keep your information, we will either delete it from our systems or anonymize it so that it no longer identifies you.
Visitors from Outside of the United States
The Service is hosted in the United States. If you are visiting the Service from outside the United States, your information may be transferred to, stored and processed in the United States in accordance with this Privacy Policy and applicable US laws. Please note that data protection and other applicable laws of the United States may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. By using the Service, you consent to transfer of your information to our facilities as described in this Privacy Policy.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time to reflect new ways that we process your information. When we post modifications to this Privacy Policy, we will revise the "Last Updated" date at the top of this page. The modified Privacy Policy will be effective immediately upon posting on the Service. If we make significant changes that affect your information, we will provide you notice of such changes through the Site, the App, by email, or some other means of contact. We encourage you to periodically review this page for the latest information on our privacy practices.
Terms of Use
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITES. These Terms of Use constitute an agreement betweenAngel Playground and you. We recommend that you print out a copy of these Terms of Use for your records.
By using the Sites, you affirm that you are able and legally competent to agree to and comply with these Terms of Use. If you do not agree to these Terms of Use or if you are not legally competent to agree to them, then you may not use the Sites.
Privacy & Security
Please review our Privacy Policy, which is incorporated into these Terms of Use and also governs your use of the Sites. To the extent there is a conflict between the terms of the Privacy Policy and these Terms of Use, the Terms of Use govern.
Information security is important toAngel Playground. We have established appropriate physical, electronic and managerial safeguards to protect the information that we collect from or about our users.Angel Playground does, however, reserve the right at all times to disclose any information asAngel Playground deems necessary to satisfy any applicable law, regulation, legal process or governmental request.
Changes
Angel Playground reserves the right, at any time, to change these Terms of Use, our Privacy Policy and/or the Sites. Your use of the Sites following any such change constitutes your agreement to follow and be bound by the Terms of Use and/or Privacy Policy as revised. The revised Terms of Use and/or Privacy Policy supersede all previous versions, notices or statements regarding the Sites. If we request, you agree to sign a non-electronic version of these Terms of Use.
UNAUTHORIZED COPYING, REPRODUCTION, MODIFYING, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, MAKING DERIVATIVE WORKS OF OR DUPLICATING ALL OR ANY PART OF THE SITES IS PROHIBITED.
Angel Playground uses a network of independent product and content suppliers, distributors and other such third parties to supply some of the products and content advertised on the Sites. All other trademarks, service marks, product names, package designs and company names or logos associated with these product and content suppliers, distributors and other such third parties that are not owned by us but appear on the Sites are the property of their respective owners.
By submitting User Content and otherwise using the Sites, you agree not to: (i) submit any User Content that is protected by or otherwise subject to any third party intellectual property or proprietary rights (including any privacy and publicity rights) unless you own or have permission from the rightful owner of such rights to post such User Content and to grantAngel Playground all of the rights granted herein; (ii) upload, post, e-mail or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, hateful or racially, ethnically or otherwise objectionable; (iii) use the Sites to harm any person or entity, includingAngel Playground; (iv) impersonate any person or entity, including but not limited to, a representative ofAngel Playground, or falsely state or otherwise misrepresent your affiliation with a person or entity; (v) forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted to or through the Sites; (vi) upload, post, e-mail or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail or any other form of solicitation; (vii) upload, post, e-mail or otherwise transmit any content that contains computer viruses or other computer code, files or programs that interrupt, destroy or limit the functionality of the Sites or any other computer software or hardware or telecommunications equipment; (viii) intentionally or unintentionally violate any applicable local, state, national or international laws, rules or regulations, including but not limited to those promulgated by the U.S. Federal Trade Commission, U.S. Securities and Exchange Commission; (ix) collect, store or use personal information about other users of the Sites without their consent; (x) use the Sites (including through submission of User Content) to disparage or make unsubstantiated claims about any person, third party or its/their products or services; (y) use any of the Sites in any manner that could overburden or impair any of the Sites or the networks or systems connected to the Sites; and/or (z) use any device, software or instrumentality to interfere with the proper working of the Sites or disobey any requirements, procedures, policies or regulations of networks connected to the Sites.
You also agree that you will not violate or attempt to violate the security of the Sites. Violations of system or network security may result in civil or criminal liability.Angel Playground reserves the right to investigate occurrences which may involve such violations and may involve and cooperate with, law enforcement authorities in prosecuting users who have participated in such violations.
Order Acceptance
The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell.Angel Playground reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of an order. Prices and availability of products on the Sites are subject to change without notice. Errors will be corrected when discovered andAngel Playground reserves the right to revoke any stated offer and to correct any error, inaccuracy, or omission (including after an order has been submitted). Certain orders constitute improper use of the Sites and theAngel Playground Rewards Program described below.Angel Playground reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Your account may also be restricted or terminated for any reason, atAngel Playground's sole discretion. Items purchased pursuant to a quantity discount may be re-priced upon cancellation.
About Our Prices
Kids playground equipment is 100%customize. Price we show online for reference only. Final price and shipping cost, dock cost, import duty need to recheck with our salesman.
Links to Other Websites
The Sites may contain links to third-party websites ("Other Sites") that are not underAngel Playground's control.Angel Playground makes no claim and accepts no responsibility regarding the quality, nature or reliability of the Other Sites that are accessible by hyperlinks from the Sites or link to the Sites.Angel Playground provides these links to you as a convenience and the inclusion of any link does not imply endorsement byAngel Playground of Other Sites or any association with the operators of such Other Sites. You are responsible for viewing and abiding by the privacy statements and terms of use posted at any third-party sites.
Communications withAngel Playground
For all communications made to or withAngel Playground, including but not limited to feedback, questions, comments, suggestions and the like: (i) you will have no right to confidentiality in your communications andAngel Playground will have no obligation to protect your communications from disclosure; (ii) Angel Playground will be free to reproduce, use, disclose and distribute your communications to others without limitation; and (iii) Angel Playground will be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including, but not limited to, the development, production and marketing of products and services that incorporate such information.
Send Us Your Suggestions
Customer feedback is very important to us. We are always looking for ways to serve you better. We want you to become a lifelong shopper withAngel playground
Shipping Information
Angel playground shipping world wide. We accept delivery term FOB&CNF.
From Ningbo China.
For USA, we provide shipping directly to door. Can help to apply ISF information and get bond. For details please consult by email or phone.
Return Policy & Refund Policy
Kids playground is customized, Angel playground do not accept return of order once design and deposit be confirmed.
Kids playground is customized, Angel playground do not accept refund of order once design and deposit be confirmed.
For the warranty policy please clickhere
Disclaimer
Angel Playground should be considered your one-stop shop for anything to do with your Family Entertainment Center business. We can help you from start to finish and will stop at nothing to provide the most comprehensive assistance in your new venture. We also ship and install anywhere in the world.
If you already have your new business location we are pleasure to create a 3D custom design and quote at no additional cost. Any playground that you see in our website, can be changed to fit your needs including size, theme, or any other feature.
But not like any other standard product, Kids playground is special, It is unique on design, which mean can not sale again once the product be made.
Angel playground will not take any responsibility if buyer do the wrong measure or provide CAD layout by mistake. Angel playground will do all necessary effort to reverse buyer’s mistake on buyer’s cost.
Angel playground have full crew of professional installers. We offer a 1 year full Warranty on all of our playgrounds. We offer about 5% extra material for future maintain (usually can cover for next three years). We will become your lifelong partner in your playground business, and strive to help you in any way that we can with after sales service, support, and warranty issues.
